WHAT ARE THE AGE REQUIREMENTS?
The minimum age varies for each experience. Short experience is 6 years old. Medium experience is 9 years old. Long experience is 12 years old.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Cash, Credit Cards (all majors) and indentured servitude - kidding about that, but if you do want to work for us, give us a call - we're always interviewing ;)
HOW LONG UNTIL I LEAVE WITH MY FINISHED PIECE?
It depends on the experience.
Daggers and Railroad Spike Knives take the longest to grind and can take anywhere from 20 mins to an hour after your experience to be ready to be picked up. We recommend a quick tour around River Place Shops and re-hydration after your experience, while you wait for the knife to be finished.
The Horseshoe knives are generally ready much faster. A drink inside at the Café or a Beignet at N'orlins and you should be ready to go after 15 to 30 minutes.
The Wands, Rune Pendants and Candy Cane Ornaments are clear coated and ready to go almost immediately after you finish forging them.
We do take your number and text or call when your item is ready. If you are in town for the day or doing dinner, just let us know. We are there until 6:30 pm and your items just need to be picked up before close of business.
WHY DO I NEED TO COME EARLY?
Our goal is to stay on schedule and part of how we do that is getting our sessions all checked in before that time slots starts. It does take a few minutes for each person to pick out the upgrades, pay, sign the waiver, and get into their safety equipment and get queued up. We run our sessions European style, which means we combine up to 4 people at a time.
Our legal department does require each person to have an active waiver each time they participate. You can save some time by filling out that waiver now and show us the confirmation from your phone.
DO I NEED AN APPOINTMENT?
An appointment is never required but it always recommended! While we take walk-ins when we can, we can never guarantee a spot without an appointment. We definitely recommend making an appointment for weekends, holidays and special events in Frankenmuth, it helps to plan a couple weeks out.
HOW DO I GET STARTED WITH BLACKSMITHING?
Good question, and we get asked that a lot. We are compiling a list of articles, videos and products that we recommend to help get you started at your own home forge. Check back here for a future link.
CAN I BRING MY OWN STEEL?
We don't generally allow for unknown steel during our experiences for both safety and quality reasons. Depending on the schedule, we occasionally make an exception if we are able to pre-check the requested material. Please call us to talk us through any special requests. We are happy to work with you if possible.
CAN I MAKE SOMETHING NOT ON THE MENU?
Yes, if you sign up for an open forge night, or catch us on a really slow day. We like to venture out of the routine and try to accommodate as much as possible. We do have limitations so it's best to call ahead and check with us to specifically schedule a custom request when we can appropriately handle it. We do, however, reserve the right to deny any request.
WHAT SHOULD I WEAR?
Closed toed shoes are recommended, though we do have leather foot coverings if you aren't wearing shoes with enough coverage. Pants provide great coverage but you are free to wear shorts. Clothing made from 100% cotton is preferred. Some clothing (especially poly based clothing and nylon) may require a leather apron. You will be provided with safety glasses unless you wear prescription glasses already.
SHOULD I TIP MY SMITH?
The smiths do work hard and stand in a lot of heat all day, but tipping your smith goes well beyond the hammer. The crew splits tips shop wide because it takes all of us being on point to bring you a good experience. The grinders, for instance, make your pieces look really nice but they don't get to interact with you and they are an integral part of your finished piece. So when you "toss a coin to your smithy" you're really tossing a coin to us all and we really appreciate it!